A Chau Lien ships products nationwide across Scandinavia.

Orders placed before 15.00 will ship the same day, Monday through Friday. Orders placed after 15.00 on Wednesday or during weekends will ship out on the following Monday.

We work with trusted delivery partners to ensure your products are packaged correctly and delivered safely. You will receive a shipping confirmation email, which allows you to monitor the delivery of your items. Please note that weather conditions or unexpected delays may affect delivery times, but we always aim for timely shipments.

In order to provide a more personalized shopping experience, we require customers to create an account and sign in before they can view product prices and add items to their cart. By signing up, you gain access to exclusive pricing, promotions, and special offers tailored to your account. It also allows us to ensure better customer service and track your orders efficiently.

Signing up is easy! Simply click on the "Sign Up" or "Create Account" button at the top of our website. Provide your email address, create a password, and fill out the required information. Once your account is created, you will be able to log in and access product prices, add items to your cart, and proceed to checkout.

By signing up, you gain full access to product prices, the ability to add products to your cart, and a personalized shopping experience. You’ll also receive updates on new products, special offers, and exclusive deals.

If you encounter any issues with your order, such as incorrect items, damaged products, or other concerns, please contact our customer service team immediately. Provide your order number and details of the issue so we can assist you promptly.

Once an order is placed and processed, we are unable to modify or cancel it. If you need to make changes, please contact us as soon as possible, and we will do our best to assist you before the order is finalized for shipping.

Product availability is updated in real-time on our website. If a product is out of stock, it will be indicated on the product page. You may also sign up for notifications to be alerted when the item is back in stock.